Bill Payment

Wilderness Public Service District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

Online Bill Payment

If paying your bill online, just click the "Pay Water Bill Here" button below.  We accept VISA, Master Card, and Discover.  Remember to use your account number as the invoice number.  Keep in mind that payments made up through 11:59 p.m. are not received until the next business day. 

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five to seven business days before the latest pay date specified on your bill. 

Payment Drop-Off Location

You may pay your bill in person at our office address and there is also a drop box in the door for payments after office hours. We accept cash, check, or money orders. 

Phone Payments

Payment may be made with a credit or debit card by calling the office at 304-872-1598, ext. 0.  To avoid longer call wait times, please note that the Lastest Pay Date, Mondays, Fridays and the first day after a holiday are normally very busy. 

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.

Payment Assistance

If you are in need of assistance to pay your bill, you should contact the following agencies:

  • WV Department of Human Services @ 304-872-0803
  • Salvation Army @ 304-872-1837
  • Nicholas County Community Action @ 304-872-1162
  • Love, Inc. @ 304-872-5197
  • United Ways of WV - Phone Dial 211 or go to website @ https://www.wv211.org

If you desire the assistance of a lawyer with regard to the scheduled termination and are unable to pay for legal counsel, contact the following low-income legal assistance organization:

  • WV Legal Services @ 800-642-8279

If you are not satisfiled with the resolution of your matter, you have a right to file a challenge with the WV Public Service Commission.  You will be required to pay the current bill while the challenge is pending.  There is no charge associated with filing a challenge, and you may do so without the assistance of an attorney.  To file a challenge with the PSC, you may call this toll free number 800-642-8544, or write to this address:  Utility Challenge . WV Public Service Commission . PO Box 812 . Charleston WV  25323.

Payment Address

Wilderness Public Service District
P.O. Box 37
Mount Nebo, WV 26679